Refund Policy

At VERNALOTHIX, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

Products may be eligible for a refund under the following conditions:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• A receipt or proof of purchase is required.

Non-Refundable Items

Unfortunately, the following items are non-refundable:

• Gift cards
• Downloadable software products
• Some health and personal care items

Refund Process

To initiate a refund, please contact our support team via email at [email protected] with your order details.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved Refunds

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Contact Us

If you have any questions about our refund policy, please contact us:

Email: [email protected]

Phone: +1-234-567-8901